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Dispatch pricing, published
Most dispatch services make you call to hear a number. Here are ours — the same tiers we quote on the phone, with what each one actually includes. Percent of gross, billed weekly, no contract.
The tiers
Three ways to run with us
| Program | Fee |
|---|---|
| Core dispatch — sourcing, load building, negotiation, dispatch sheets, BOL flow, invoicing coordination | 8% of gross |
| Full Service — everything in Core plus damage-claim handling, call tracking, review building (most popular) | 10% of gross |
| Complete — everything in Full Service plus bookkeeping & monthly P&L, compliance, and the AI business-health overview | 14% of gross |
| Fleet rate — 3+ trucks on the board | 6–7% of gross |
All programs run under your own authority and book 5–9 car haulers only (5-car minimum). Core add-ons: call tracking ($199/mo + $99 setup) and bookkeeping & P&L ($499/mo + $599 setup) — call tracking is included at 10%+; books, compliance and the AI overview are included at 14%.
The comparison
Dispatch service vs. hiring your own dispatcher
| In-house dispatcher | Our desk at 8–10% | |
|---|---|---|
| Cost on a $40k/mo truck | $3,500–5,000+ salary | $3,200–4,000 |
| When the truck sits | Salary still due | Fee scales to zero |
| Coverage | One person, one shift | A staffed desk |
| Lane knowledge | Whatever they bring | A carrier's own rate data |
| Backoffice, claims, books | Separate hires | In the 10–14% tiers |
The math flips somewhere past 3–4 trucks — which is why our fleet rate exists, and why we'll tell you honestly when you've outgrown us.
FAQ
Pricing questions
How much do car hauler dispatch services charge?
Industry-wide, car hauler dispatch runs roughly 5–10% of gross revenue. Our tiers: 8% Core dispatch, 10% Full Service (complete backoffice including claims handling and bookkeeping), and 14% for Complete — the entire backoffice including bookkeeping, compliance, and an AI business-health overview. Fleets of 3+ trucks can qualify for 6–7%.
What does the percentage actually cover?
Core (8%): load sourcing and vetting, multi-car load building, rate negotiation, dispatch sheets, BOL flow, and invoicing coordination. Full Service (10%) adds damage-claim handling, bookkeeping and monthly P&L, call tracking, review/reputation building, and compliance support — services that otherwise bill as separate add-ons.
Is a dispatch service cheaper than hiring my own dispatcher?
For 1–2 trucks, almost always. A capable in-house dispatcher runs $3,500–5,000+/month before taxes; 8% on a truck grossing $40k is $3,200 — and it scales down automatically when the truck sits, with a whole desk behind it instead of one person who takes vacations.
When are fees due?
Weekly. We send a payment request for the week's fees, due within 24 hours via Zelle or another approved method. Fees are owed on loads dispatched regardless of when the broker pays you — because brokers pay your company directly, never us.
Get on the board
Get your number
Tell us your setup and we'll quote your exact tier — and flag the fleet rate if you qualify.